Transforming Midwest Children’s Hospital’s Digital Experience

Projects

Midwest Children’s Hospital, a leading healthcare provider dedicated to children's well-being, sought to create a more interactive and accessible digital platform to better connect with patients, families, and healthcare professionals. With a vast array of important medical information, educational resources, and patient services, they needed a website that could not only handle their content but also provide a seamless user experience. Midwest Children’s Hospital partnered with NKK Software to develop a modern, flexible platform that would allow for improved content management and better engagement across their digital network.

Midwest Children’s Hospital, a leading healthcare provider dedicated to children’s well-being, sought to create a more interactive and accessible digital platform to better connect with patients, families, and healthcare professionals. With a vast array of important medical information, educational resources, and patient services, they needed a website that could not only handle their content but also provide a seamless user experience. Midwest Children’s Hospital partnered with NKK Software to develop a modern, flexible platform that would allow for improved content management and better engagement across their digital network.

Challenge

To better serve their community and meet modern digital standards, Midwest Children’s Hospital required a complete overhaul of their website infrastructure. Their existing platform was outdated, lacked flexibility, and was unable to scale with the increasing demand for accessible, user-friendly content.

The hospital needed a robust content management system (CMS) that would enable them to present their valuable medical content, health updates, and patient resources in a more responsive and interactive manner. With extensive data ranging from medical publications to patient care guides, their requirements called for a significant revamp of the information architecture. This would enhance content discoverability across all sub-sites, making it easier for families and healthcare professionals to find critical resources and information.

Solution

NKK Software developed a customized, pre-configured WordPress solution for Midwest Children’s Hospital that could be easily adapted and scaled across their multiple sub-sites. This new platform provided a rich set of tools for customization, enabling the hospital’s team to manage their content more efficiently and effectively.

We worked closely with the hospital’s internal team to ensure they became self-sufficient in using the new system, providing training on content management, site maintenance, and ongoing updates. The revamped system also included enhanced search capabilities, enabling users to quickly find information on services, medical advice, and educational resources. With a user-friendly, responsive design, the new platform allowed the hospital to engage more dynamically with their patients and the wider community.

The Results

Launched successfully, the new digital platform for Midwest Children’s Hospital resulted in significantly improved engagement with patients and families. The hospital team gained full control over the content, ensuring that updates could be made quickly and efficiently. The new system’s advanced search functionality and user-centric design helped increase the accessibility of critical health information and resources across all sub-sites.

With this transformation, Midwest Children’s Hospital was able to enhance its online presence, providing an intuitive, interactive digital experience that better serves the needs of patients, families, and healthcare professionals.